You didn't get an email from us.

If you did not get an email from us within 5-10 minutes it means your email most likely was not typed in correctly when signing up. This happens more than you would think and can happen to anyone. If this is the case please contact us using our contact form found here. When filling it our please include your email and the username you used during the signup process and we will correct it so you can log in. Any account that is not activated within one week will be removed from our system to prevent problems on our end.

You did not include a valid email.

We are Google certified as an authentic sender with all ISPs and mail servers, this means we do not spam our customers like some others do. We treat our customers as we would like to be treated. We do not sell your info and we refuse to "lease" your name and email out to those that are willing to pay. If you are a company that is interested in such things you are wasting your time asking us. We do not wish to make a fraction of a cent off our readers so you can spam them. This is our promise to you, our readers.

If you would like to have us promote your products you can do so by contacting us about ad placements within our magazine. This is the only method we provide and we obtain the rights to refuse anything that is not railroad related or child appropriate. Our goal is to introduce the future generation to this wonderful hobby so one day they can become the next master of the hobby of model railroading.